I can feel it coming. I know we’re going to talk about actual in-person interaction with clients in one of my next classes. You know, the kind that happens face-to-face or over the phone, rather than by email or text.
What? A voice conversation with a prospective client?
This is something I struggle with. This is something I want to avoid, and act like it’s normal to avoid. It’s so much easier to get a text from someone saying their interested, than to have a conversation with them. Too many opportunities to make an idiot out of myself, and to give discounts, and not remember my prices (or my services, for that matter). Email and text is like a buffer between me and awkwardness. I can take the time to say things right, to spell out how things will run down. And I don’t have to play phone tag.
But it’s just not the best way to do things from start to finish. And I know it. I’m looking forward to getting some insight on the type of conversations that should happen face-to-face or over the phone vs what should be emailed or texted. There’s nothing weirder or more impersonal than showing up to a shoot having never spoken to or met my client.
Guess I’ll have to work on that.
What about you guys? Do you prefer to do business by text/email, or by phone/in person?